DigiBites Privacy Policy
Introduction
DigiBites ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the UAE Personal Data Protection Law (PDPL) and the General Data Protection Regulation (GDPR).Data Controller
DigiBites is the data controller for the personal data you provide through our website and services. Our contact details are:
Email: privacy@digibites.me
Address: Dubai, UAE
Phone: +971 4 348 0049
Information We Collect
We collect and process the following types of personal data:
Personal Identification Information: Name, email address, phone number, and other contact details.
Technical Data: IP address, browser type, operating system, and other information related to the use of our website.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Collect Your Data
We collect data using the following methods:Direct Interactions: When you fill out forms on our website, contact us via email, phone, or social media, or provide us with feedback.
Automated Technologies: Through cookies and similar technologies that collect technical and usage data as you interact with our website.
How We Use Your Data
We use your personal data for the following purposes:
To Provide and Improve Our Services: Processing your orders, managing your account, and providing customer support.
Marketing: Sending you promotional materials and updates about our services, if you have opted to receive them.
Personalization: Tailoring our website and services to better suit your preferences.
Security: Ensuring the security of our website and protecting against fraud.
Legal Compliance: Complying with legal obligations and regulatory requirements.
Legal Basis for Processing
Under GDPR, the legal bases for processing your personal data include:Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
Data Sharing
We do not share your personal data with third parties except:Service Providers: To companies that provide services to help us with our business activities such as website hosting, data analysis, and customer service.
Legal Requirements: When required by law or to protect our rights.
International Transfers
Your personal data may be transferred to and processed in countries outside the UAE and the European Economic Area (EEA). We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.Your Rights
Under GDPR and PDPL, you have the following rights regarding your personal data:Access: Request access to your personal data.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Restriction: Request restriction of processing your personal data.
Portability: Request the transfer of your personal data to you or a third party.
Objection: Object to the processing of your personal data.
To exercise these rights, please contact us at privacy@digibites.me.
Cookies
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us:Email: privacy@digibites.me
Address: Dubai, UAE
Phone: +971 4 348 0049
By using our website and services, you consent to the terms outlined in this Privacy Policy.